Frequently Asked Questions

We’ve compiled answers to the most commonly asked questions about our products, services, and policies. Whether you’re curious about our policies or processes, you’ll find the information you need right here.

If you can’t find what you’re looking for, feel free to reach out to our customer support team, who will be happy to assist you.

Company information

Whether you’re a business owner or organisation representative, you’ll find here some helpful FAQs.

How can I find out more about Healthappy?

To find out more about Healthappy, you can read more here. Alternatively please do reach out to the team and we can help provide more tailored information.

How much is a subscription to Healthappy?

Healthappy can be tailored to individual needs, if you would like a personalised quotation, please do get in touch.

What are the benefits of the app?

There are lots of benefits to the app, you can read them here.

What is your VAT and Company Number?

Our registered company number is: 12048806

Our VAT number is: 395614465

Where can I find the sources for the statistics?

You can find the references here:

[1] (Gallup, 2022)

[2] ONS. (2014). Full Report: Sickness Absence on the Labour Market, February 2014. Retrieved from [Accessed 28/07/16].


[4] (BenefitNews, 2018)

How often is new content added to Healthappy?

We strive to update our platform regularly with fresh, relevant content to keep our users informed and engaged, this tends to happen at the beginning of the month and then the second drop of the month taking place around the 15th.

I have a specific health question. Can I get personalised advice on Healthappy?

While we provide general information and resources, we recommend consulting with a healthcare professional for personalised advice regarding your health concerns.

Can I trust the information provided on Healthappy?

Absolutely. We prioritise accuracy and reliability in all our content, sourcing information from reputable sources and ensuring that it is reviewed by qualified professionals.

What is Healthappy app?

Healthappy is an online platform dedicated to promoting wellness and providing resources for mental and physical health.

Are your trusted professionals experts?

Yes, all our trusted professionals have been vetted and are professionals in their areas.

How can I contact Healthappy for further enquiries or support?

You can reach out to our support team through the contact form on our website, and we’ll be happy to assist you with any questions or concerns you may have. You can contact us here.


Our general FAQ section is designed to address common enquiries and provide clarity for our users. Here, you’ll find answers to questions spanning a variety of topics.

Privacy and Technical

At our company, safeguarding your privacy and protecting your data is of paramount importance to us. Our comprehensive data protection and privacy policies are designed to ensure that any information you share with us remains secure and confidential.

Is my personal information safe on Healthappy?

Yes, we take your privacy seriously and employ strict security measures to protect your personal information. You can read more about our privacy policy.

Where can I download Healthappy?

Once your company signs up to Healthappy, you will receive a email with instructions and links to both the android and apple store to download our app.

I've forgotten my password

Not a problem, either press the ‘forgotten your password’ link or alternative contact us and we will manually reset your password.

What are your Cookie and Privacy Policies?

You can find our full cookie policy here. You can also read our privacy policy here.

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